Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
Product Description
This book gives people the tools to handle life's most difficult and important conversations.
Product Details
- Amazon Sales Rank: #19403 in Books
- Published on: 2003-06-25
- Formats: Abridged, Audiobook
- Number of items: 1
- Binding: Audio CD
Editorial Reviews
From AudioFile
Mainly about resolving conflicts and influencing people, this useful guide covers every conceivable aspect of talking with others. People hear facts and stories and turn them into shared knowledge when they're not attacked or overpowered--in other words, when they feel safe. No mushy mental health lesson, the program does a stellar job of explaining many types of communication errors and describing the best ways to achieve mutual purpose. The authors have exceptional ideas about moving toward healthy solutions in a variety of business and personal realms. Anna Fields gives a perfect reading--emotionally bright but still allowing the lesson to retain its practical, straight-talking nature. T.W. © AudioFile 2005, Portland, Maine-- Copyright © AudioFile, Portland, Maine
Download Description
Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives.
Book Info
Offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars. Softcover.
Customer Reviews
Tools for Talking 
It has worked examples would help, especially illustrating how all the acronyms they come up with representing techniques fit together. Many of the ideas are well known, so the benefit of this book is to bring so many ideas together in a digestible format.Also other book about relationships, self- help and communication is I Love You. Now What?: Falling in Love is a Mystery, Keeping It Isn't
Best book in the market!
This is by far the best book in the market for business and home use. Excellent book!
Makes You Think!
This book was recommended by a client of mine who's very successful. it's easy reading & really makes you think about past & current "crucial conversations". The tactics are really simple, but the times we need to have them in our minds,We don't know how. This book makes it easy. After reading the book, when crucial times come up, I'm using the steps to make sense of what's happening. I wish I had this when my daughter was a teenager!!
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